Overview
This Fee Schedule describes the fees associated with using Sprouter's platform and Sprouter Finance services. It is incorporated by reference into the Sprouter Terms of Service. By using the Application, you agree to the fees described below.
Fees and rates may differ for Enterprise customers under separately negotiated agreements.
Event Ticketing Platform Fees
Platform fees apply to paid event tickets sold through Sprouter. Free events have zero fees on every plan.
| Plan | Platform Fee | Fee Cap (per ticket) | Monthly Cost |
|---|---|---|---|
| Free | 3% + $0.50 per ticket | None | $0 / month |
| Pro | 2% + $0.40 per ticket | None | $10 / month |
| Pro+ | 1% + $0.30 per ticket | $5 max per ticket | $50 / month |
| Enterprise | Custom | Custom | Custom |
Payment processing fees (2.9% + $0.30 per transaction) are included in the platform fee totals shown above. They are not charged separately to the organizer.
Fee Breakdown at Checkout
When organizers choose to pass fees through to ticket buyers, the checkout displays two separate line items so the total is never bundled into a single opaque charge:
- Service fee — the platform fee, which varies by the organizer's plan.
- Processing fee — the payment processing fee of 2.9% + $0.30.
The sum of these two line items equals the platform fee percentages shown in the table above. Buyers always see the full price before completing a purchase.
Sprouter Finance Fees
Sprouter Finance is provided in partnership with Priority Commerce and its partner banks. The following fees apply to your Sprouter Finance account.
| Service | Fee |
|---|---|
| Monthly account fee | $0 |
| Person-to-person (P2P) transfers | $0 |
| Standard ACH transfer (1–3 business days) | $0 |
| Instant transfer to debit card | 1.5% (minimum $0.50) |
| Domestic wire transfer | $25 |
| Physical Sprouter Visa® Debit Card | $0 (standard delivery) |
| Virtual Sprouter Visa® Debit Card | $0 (issued instantly) |
| In-network ATM withdrawals | $0 |
| Out-of-network ATM withdrawals | Fee set by the ATM operator |
| Card replacement (standard) | $0 |
| Card replacement (expedited) | To be disclosed before charging |
Third-party fees may apply when you use services not operated by Sprouter (for example, the operator of an out-of-network ATM, a sending bank's wire fee, or your mobile carrier's data charges). Those fees are not collected by Sprouter.
Changes to This Fee Schedule
We may update this Fee Schedule from time to time. Material changes will be communicated via email or in-product notice before they take effect, in accordance with applicable law and the Sprouter Terms of Service. Your continued use of the Application after the effective date of any change constitutes your acceptance of the updated fees.
Important Disclosures
Sprouter is a financial technology company, not a bank. Banking services are provided by Priority Commerce's partner banks, Members FDIC. Deposit accounts are held at FDIC-insured partner institutions. FDIC insurance covers deposits up to $250,000 per depositor, per insured bank, per ownership category. The Sprouter Visa® Debit Card is issued by Priority Commerce's partner banks pursuant to a license from Visa U.S.A. Inc.
Money transmission services relating to the Passport Program are provided by Priority, directly or through its subsidiary Finxera, Inc. (NMLS #1168701) or its authorized affiliates and contractors.
Contacting Us
If you have questions about this Fee Schedule, please contact us:
Sprouter LLC
3104 East Camelback Road #852
Phoenix, AZ 85016
Email: support@getsprouter.com
Phone: 612-695-6849
