How Can We Help You?

To create a QR code: 1) Log into your Sprouter dashboard, 2) Click "Create QR Code", 3) Choose between static (free) or dynamic (Pro), 4) Enter the destination URL, 5) Customize the design with your brand colors and logo, 6) Download in PNG, SVG, or PDF format. Dynamic QR codes allow you to change the destination anytime and track all scans.

Sprouter offers transparent, tiered pricing: Free tier charges 3% + $0.50 per ticket, Pro ($10/month) charges 2% + $0.40, and Pro+ ($50/month) has industry-low fees of just 1% + $0.30 with a $5 maximum cap. Free events have zero platform fees on any plan. Standard payment processing fees (2.9% + $0.30) apply to all transactions.

Customize your Action Page from the dashboard: choose a template or start fresh, add content blocks (links, media, contact forms), set your brand colors and fonts, upload a profile image or logo, arrange blocks with drag-and-drop, and preview on mobile/desktop before publishing. Pro+ users can also connect a custom domain.

Yes! Dynamic QR codes (Pro and above) include comprehensive analytics: total scan count, unique vs. repeat visitors, geographic location (city/country), device type (iOS/Android/desktop), scan times and patterns, and referral sources. View all data in real-time from your dashboard and export reports as needed.

Sprouter uses Stripe Connect for secure payouts. Set up your Stripe account from the Finance tab, link your bank account, and funds from ticket sales are automatically transferred within 24-72 hours after your event. Pro+ members may qualify for same-day payouts. Track all transactions in your dashboard.

Static QR codes have a fixed destination encoded directly in the code—once created, they can never be changed. Dynamic QR codes route through Sprouter's servers, allowing you to change the destination URL anytime without reprinting. Dynamic codes also include full scan analytics while static codes offer no tracking. For printed materials, dynamic QR codes are recommended.

Each ticket includes a unique QR code sent via email and stored in the attendee's Ticket Wallet. At your event, use the free Sprouter Scanner app to scan tickets. The app validates tickets instantly, prevents duplicate entries, and tracks check-in progress in real-time. Assign multiple staff as scanners and monitor attendance from your dashboard.

Yes, you can cancel your Sprouter subscription at any time with no cancellation fees or long-term contracts. When you cancel, you retain access to paid features until the end of your billing period. Your data, Action Pages, and event history remain accessible on the free tier. Upgrade or downgrade whenever you want.