Sprouter Privacy Policy

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This policy was last modified on August 19, 2024

This privacy statement (“Privacy Statement”) applies to the treatment of personally identifiable information submitted by, or otherwise obtained from, you in connection with the associated application (“Application”) and the Sprouter websites (“Websites”) [together being our “Services”]. The Application is provided by Sprouter, LLC (“Sprouter”) {(and may be provided by Sprouter on behalf of a Sprouter licensor or partner (each, an “Application Partner”)}. By using or otherwise accessing the Application, you acknowledge that you accept the practices and policies outlined in this Privacy Statement.

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CONDITIONS OF USE

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If you decide to use or otherwise access our Services, your use/access and any possible dispute over privacy is subject to this Privacy Statement and our Terms and Conditions, including limitations on damages, arbitration of disputes, and application of Delaware state law.

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WHAT DOES SPROUTER DO?

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Sprouter is the customizable landing page that shows everything you or your business has to offer. We connect your audience to wherever you are online to enhance brand deals, leverage marketing opportunities, monetize, and propel ahead of your competitors. Our Website (located at https://getsprouter.com) and other digital properties (such as our mobile app) provides information about us and allows individuals and businesses to sign-up as Sprouter users (to create a personalized, easily-customizable page).

We are headquartered in St. Paul, Minnesota and have offices in Scottsdale, Miami, and Los Angeles. For more information about Sprouter, please see the “About US” section of our Website at https://getsprouter.com/about-us.

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WHAT PERSONAL INFORMATION DOES SPROUTER COLLECT?

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We collect the following types of information from our users:

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Personal Information You Provide to Us Voluntarily:
We may receive and store any information you submit to our Services [or otherwise authorize us to obtain – such as from (for example) your social media accounts]. The types of personal information collected in this manner may include your full name, email address, gender, age, IP address, browser information, usernames, demographic information, and any other information necessary for us to provide the services. Additionally, personal information may be provided voluntarily by choosing to participate in promotions, marketing materials, or surveys. When you sign up you will be asked to provide your email address and you may be asked to provide your SMS number. You can choose to opt out of any marketing emails or SMS that we may send to you at any time. In order to respond to requests for assistance you will be asked to provide your first and last name as well as your email address.

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Personal Information Collected Automatically:
We receive and store certain types of usage related information automatically whenever you interact with the Services. For example, Sprouter may automatically receive and record information such as device type and unique identification, IP address, browser information, mobile application information, broad geolocation, time zone, usage & diagnostic data, and other technical data. We also collect information such as “full name”, “email”, “user_link”, “public profile picture”, and “access token” from certain social media profiles. This information is used to promote safety, promote security, and to communicate with you. We also use this information to provide analytics and to personalize the overall Sprouter app experience. Such information may be shared in an aggregate, anonymized (non-personally identifiable) form with our partners. We may also receive data on how your device has interacted with our Application. This information may be used for internal analytical purposes, to improve the quality of our Services.

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Additionally, we may undertake automatic scanning of user profiles and links to determine whether mandatory or default sensitive content warnings should be applied to users who wish to access the relevant content, and to determine if content should be removed for violation of our Terms of Service.

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Personal Information Collected from Third Parties

On occasion, Sprouter may receive personal information about you from third party sources (such as service providers who run marketing campaigns on our behalf). We will only receive such data from third party sources where either you have consented to their sharing of your data with us or they are otherwise legally permitted to disclose your personal information to us under relevant privacy law.

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Children’s data

Sprouter services are not intended for use by children under the age of 13. If you are under the age of 13, please do not use the Application or other Sprouter services and do not provide Sprouter with your personal information. If you are a parent or guardian of a child under 13 and you are aware that they have provided Sprouter with personal information, please contact us (https://getsprouter.com/contact/).

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HOW DOES SPROUTER USE THE INFORMATION IT COLLECTS?

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Sprouter uses the information described in this Privacy Statement:

Internally, to analyze, develop and improve its products and services
To inform decisions on new features and enhancements to our Services
As set forth below in the section “Will Sprouter Share Any of the Personal Information it Receives?”

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

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Our legal basis for collecting and using personal information described above will depend on the personal information concerned and the specific circumstances in which we collect it.

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However, we will normally collect personal information from you only where we have your consent, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

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If we ask you to provide personal information to comply with a legal requirement we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). As indicated above, we require certain personal information to enter into a contract with you as a Sprouter user. Without your personal information, we will be unable to provide you with all Sprouter services available.

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If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to develop and improve the Services, to provide additional functionality, to ensure appropriate security or to implement sensitive content warnings and content moderation. We may have other legitimate interests, and if appropriate, we will make clear to you at the relevant time what those legitimate interests are.

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If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact” heading (https://getsprouter.com/contact/).

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HOW DOES SPROUTER USE COOKIES & OTHER TRACKING TECHNOLOGY?

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In order to collect and use personal information about you, Sprouter uses cookies and other similar tracking technologies (hereinafter referred to as “Cookies”). For additional information, please view our Cookie Notice.

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Cookie Policy/Notice: By using Sprouter you are agreeing to our use of Cookies as detailed hereinafter. While cookies themselves do not contain any information that personally identifies you, personal information that we store about you may be linked, by us, to the information stored in, and obtained from, Cookies. The Cookies used by Sprouter include those which are strictly necessary for access and navigation, that track usage (performance cookies), remember your choices (functionality cookies), and that provide you with targeted content or advertisements.

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We may use the information we obtain from your use of our Cookies for the following purposes:

to recognize your device when you visit our website
to improve the website’s usability
to analyze the use of our website
in the administration of our website
to personalize the website for you, including targeted advertising which may be of particular interest to you

Cookie management

We may use both persistent and session cookies on Sprouter properties. Cookies on our site include:

Functional

__cf_bm

This Cloudflare cookie is used to support Cloudflare Bot Management

aka_debug

This Vimeo cookie is essential for the site to play videos

Performance

ac_enable_tracking

This Active Campaign cookie denotes that traffic is enabled for the website

_uetsid

This Bing Ads cookie engages with users that have previously visited the site

_uetvid

This Bing Ads cookie engages with users that have previously visited the site

SRM_B

This Microsoft Advertising cookie sets a unique ID for visitors

Analytics

This Google Analytics cookie anonymously stores site usage and visitation information

_gid

This Google Analytics cookie anonymously stores data on how visitor’s use a website and the performance of the website

_gat_UA-207275629-1

This cookie set by Google Analytics and Google Tag Manager allows website owner’s to track visitor behavior and measure site performance.

vuid

This Vimeo cookie collects tracking information from embed videos on the website

CLID

This cookie set by Microsoft Clarity tracks the first time Clarity saw this user on any site using Clarity.

_clck

This cookie set by Microsoft Clarity stores a unique user ID

This cookie set by Microsoft Clarity synchronizes the MUID cookie across Microsoft domains.

_clsk

This cookie set by Microsoft Clarity stores and combines pageviews by a user into a single session recording.

MUID

This cookie recognizes unique web browsers visiting Microsoft sites.

_fbp

This cookie displays advertisements to users whenever on a digital platform powered by Facebook advertising

This cookie displays relevant advertisements to users by tracking user behavior across the web, on sites that have Facebook pixel or plugin

ANONCHK

This cookie, set by Bing, stores a user’s session ID and verifies clicks on advertisements from the Bing search engine

Pixel Partners: Additionally, Sprouter collects personal information through the use of Pixels. Our Pixel partners are as follows.

Google
Facebook
TikTok
Amazon

APPLICATION PARTNER TREATMENT OF PERSONAL INFORMATION

Sprouter does not store any of your personal information or related data on its own servers. Instead, we use Amazon Web Services (AWS) to store such information. The Amazon Web Services privacy policy may be accessed by clicking here. Use of your personal information and related data is subject to such Application Partner’s separate privacy policy – and not this Privacy Statement. Please note that we do not control the privacy practices of any of our Application Partners.

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WILL SPROUTER SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?

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We rely on legitimate interest as our legal basis for sharing this data. Sprouter does not sell any sort of customer personal information.

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Sprouter may disclose your personal information to the following recipients:

to our third-party service providers who provide us support for our services, including, for example, website and application development, hosting services, maintenance, backup, storage, payment processing, analytics, and other services for us, which may require them to access or use personal information about you
to relevant social media providers to facilitate log-in
to any law enforcement, government agency, court, regulatory body, or other third party where we believe in good faith that disclosure is necessary to protect our legal rights, your interests, or where Sprouter is required to comply by law
to any person or entity with your explicit consent to disclosure
to any advertising partners to help Sprouter deliver more relevant ads and promotional messages to you as well as generic advertising
if Sprouter, or substantially all of its assets were acquired, or in the event that Sprouter goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Sprouter may continue to use your personal information as set forth in this policy

DOES SPROUTER HAVE OR STORE ANY OF MY CREDIT CARD INFORMATION?

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In order to facilitate paid products and/or services within our Services, we use a third-party payment processor (“Stripe”). We will not store or collect your payment card details. That information is provided directly to Stripe whose use of your personal information is governed by their privacy policies and their own terms and conditions. Stripe adheres to the standards set by payment card industry data security standards (“PCI-DSS”) as managed by the Payment Card Industry Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help to ensure the secure handling of payment information. You can visit Stripe’s website for information about their privacy policy (https://stripe.com/privacy).

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THIRD PARTY APPLICATIONS/WEBSITES

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Our Services may permit you to link to other applications or websites. Such third-party applications/websites are not under Sprouter’s control, and such links do not constitute an endorsement by Sprouter of those other applications/websites or the services offered through them. The privacy and security practices of such third-party applications/websites linked to the Services are not covered by this Privacy Statement, and Sprouter is not responsible for the privacy or security practices or the content of such websites. You may refer to our Terms and Conditions for further details at the following link: https://getsprouter.com/terms/.

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INTERNATIONAL COMPLIANCE & DISCLOSURE

Your data may be transferred, accessed, and stored globally as necessary in accordance with this Privacy Statement. Sprouter shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws, including but not limited to US State Privacy Laws and the General Data Protection Regulation (GDPR) for data transferred within or outside of the European Economic Area (EEA).

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WHAT RIGHTS DO YOU HAVE REGARDING YOUR PERSONAL INFORMATION?

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Sprouter allows you to directly access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list may change in the event our Services change.

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– Account and user profile information
– User email address, if applicable
– User social media profile information
– User preferences
– Application specific data

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Additionally, you could have additional data protection rights depending on the country or state you reside in and the applicable privacy laws.

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If you are a resident of the UK or the European Economic Area you may have additional rights that apply to you, these rights include:

Right of Access – the right to be informed of and request access to the personal data we process about you
Right to Rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete
Right to Erasure – the right to request that we delete your personal data
Right to Restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data
Right to Object –
- the right, at any time, to object to us processing your personal data where you believe we don’t have a legitimate interest to do so
- the right to object to your personal data being processed for direct marketing purposes
Right to Data Portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service

You can view your full legal rights under GDPR here (https://gdpr-info.eu/)To exercise these rights you may contact Sprouter at https://getsprouter.com/contact/ and we will respond to your request in accordance with applicable data protection laws. Please note that you have the right to complain to your relevant supervisory authority (in the UK, this is the Information Commissioner’s Office) if you are concerned about the way we have processed your personal information. Please visit your relevant supervisory authority’s website for further information.

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If you are a resident of a state, country, or territory where additional rights are granted to you via regulation, Sprouter will take steps to enable you to enact those rights where possible. If you would like to enact such a right, please contact support@getsprouter.com with your country of residence and the action you would like to be taken.

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DATA DELETION

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If you would like to have your user data deleted, you should submit a request to support@getsprouter.com. We will respond to your request within 24 hours, as well as delete all (or the requested aspects) of your user data within 30 days. We will then reply with a confirmation back to you that all of your user data has been removed from our systems.

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DATA RETENTION

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We will retain your personal information for the period necessary to provide you with Sprouter services and for legitimate and essential business purposes. Sprouter will retain your personal information in accordance with applicable legal and regulatory requirements relevant to legal action. Unless the personal information stored by Sprouter is subject to applicable regulatory and legal requirements regarding retention periods that differ from our policy, Sprouter abides by the following retention periods:

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When a user decides to delete an account with Sprouter, we no longer need social media information such as token and other information, hence we delete the data after 60 days. When a user decides to remove the social media account on Sprouter, we no longer hold that information and we remove the data upon the user’s request immediately. In the case of data held when an account is maintained, personal information needed to provide services to you will be retained as long as you maintain an account with us or as needed to provide you with the services.

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HOW DOES SPROUTER SECURE YOUR PERSONAL INFORMATION?

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We are committed to protecting our users’ personal information and as such we implement appropriate technical and organizational measures to help protect the security of your personal data. We have implemented various policies for information security including anonymization and pseudonymization where appropriate, encryption at transit and rest, information access controls, and retention policies to guard against unauthorized access, unauthorized alterations or deletion, as well as unnecessary retention of personal data in our systems. We limit the access of personal information to that of employees and third parties who have a business need or legitimate interest for access.

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Your password protects your Sprouter user account, so we encourage you to use a unique and strong password, limit access to your personal computer and browser, and log out after having used the Application.

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Additionally, we have put in place procedures to deal with any suspected personal information breach and will notify you, relevant regulatory or supervisory authorities, and any other relevant parties necessary to mitigate the effects of a breach without undue delay where we are legally required to do so.

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CHANGES TO THIS PRIVACY STATEMENT

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Sprouter may amend this Privacy Statement from time to time. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used. If we make changes in the way we use personal information, we will notify you by posting an announcement on our site or sending you an email to the address associated with your account, typically with at least a 30-day notice. Users are bound by any changes to the Privacy Statement when he or she uses or otherwise accesses the Services after such changes have been first posted.

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QUESTIONS OR CONCERNS

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If you have any questions or concerns regarding privacy on our Services, please send us a detailed message at support@getsprouter.com. We will make every effort to resolve your concerns promptly and transparently.

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ADDENDUM FOR RESIDENTS OF CALIFORNIA

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The following section provides supplemental information to California residents, whose personal information we have collected. This section applies to the personal information we collected from California residents during the 12 months prior to the effective date of this Privacy Statement, depending on interactions with us.

Collection and Use of Personal Information

(a) Categories of Personal Information We Have Collected:

Identifiers such as name, alias, postal address, online identifier (e.g. cookies) and other similar identifiers
Characteristics such as age, gender and other demographic data
Customer Accounts / Commercial information such as the User Profile, records of products or services purchased, obtained, or considered
Online usage information such as Internet and other network activity information, such as, but not limited to, browsing history, search history and information on interactions with the Application
Geolocation data such as country and zip code
Sensory information such as recordings of customer service calls
Inferences derived from personal information such as purchase preferences, interests and characteristics

There may be additional information that we collect that meets the definition of personal information under California law but is not reflected in a category, in which case we will treat it as personal information as required under California law, but will not include it when we are required to describe our practices by category of personal information.

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(b) Categories of Sources of Personal Information that We Collect:

Directly from you. For example, when you create an account, make a purchase, browse our Platform, or use the Services
Directly and indirectly from activity on the Services and/or using the Sprouter services
Social networks (to the extent we introduce social media log-ins in the future)
Service Providers who provide services on our behalf such as those used to fulfill orders, process your payments and requests, verify your information, monitor activity on the Application and/or using the Sprouter services, provide analysis and analytics, maintain databases, administer and monitor emails and marketing, administer and send mobile messages, serve ads on this and other services, and provide consulting services

Categories of Personal Information Disclosed

We may disclose the following categories of personal information to service providers for a business purpose, or, at your direction, with third parties such as sponsors of promotions, sweepstakes, or contests. We have disclosed the following:

Category of Personal Information Disclosed for a Business Purpose:

Identifiers
Personal records
Characteristics
Customer Accounts / Commercial information
Online usage information
Geolocation data
Sensory information
Inferences derived from personal information

Categories of Recipients:

Service Providers
Group companies
Governmental authorities and agencies

We do not sell personal information and we do not believe that our sharing of information would qualify as a sale under California law.

For the avoidance of doubt, we also do not sell personal information of individuals under 16 years of age.

Privacy Rights

(a) Right to Know

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You have the right to request that we disclose to you the following information about personal information we collect from you:

categories of personal information collected
categories of sources of personal information collected
the business or commercial purpose for collecting or selling personal information
the categories of third parties with whom we share personal information
the specific pieces of personal information we have collected about you over the past 12 months

(b) Right to Request Deletion of Personal Information

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You have the right to request the deletion of your personal information collected or maintained by us, subject to certain exceptions permitted by law. If you would like to have your user data deleted, you should submit a request to support@getsprouter.com. We will respond to your request within 24 hours, as well as delete all of your user data within 30 days.

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As mentioned above, we do not sell personal information and we do not believe that our sharing of information would qualify as a sale under California law. Nonetheless, if you are a California resident who has purchased products or services from us, you may submit a request to record your preference to opt out by emailing us at support@getsprouter.com.

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(d) Right to Non-Discrimination

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You have the right to not be treated in a discriminatory manner for exercising your privacy rights. We do not use the fact that you have exercised or requested to exercise any privacy rights for any purpose other than facilitating a response to your request.

Exercising Your California Privacy Rights

To exercise your rights, you can contact us:

By email at support@getsprouter.com
By visiting this page on our website: https://getsprouter.com/contact/

Once we receive your request, we are required to verify that you are the person that is the subject of the request. This verification process consists of matching identifying information provided by you with the information we have about you in our records. Upon making a request, you will be asked to provide your name, email address, and request details. A confirmation email will be sent to the email address you provide to begin the process to verify your identity. If we cannot verify your identity, we will not be able to respond to your request.

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You may designate an authorized agent to exercise any of the above privacy rights on your behalf, subject to the agent request requirements under California law.

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Please note, for your safety and security, we will require authorized agents to provide proof of consent and designation of the authorized agent for the purpose of making the request, and will require authorized agents to provide information necessary to verify the identity of the individual who is the subject of the request. We may also require that an individual verify his/her own identity directly with us before we respond to an authorized agent’s request.

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We reserve the right to deny requests in certain circumstances, such as where we have a reasonable belief that the request is fraudulent.

Do Not Track

California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn’t an industry standard for recognizing or honoring DNT signals, we do not respond to them at this time.

California’s Shine the Light law

We do not share personal information with third parties for their direct marketing purposes absent your consent as defined by California Civil Code Section 1798.83 (“Shine the Light law”). To opt-out of future sharing with third parties for their direct marketing purposes, contact us at support@getSprouter.com. Any such request must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year.

Changes

We reserve the right to change this Supplemental Information for California Residents from time to time. Changes shall become effective on the date they are posted.

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ADDITIONAL STATE-SPECIFIC PRIVACY DISCLOSURES

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The following section provides supplemental information to any residents of US states that are covered under a comprehensive data privacy law, whose personal information we have collected. This list, as of this policy’s last revision, includes Colorado’s CPA, Connecticut’s CTDPA, Delaware’s DPDPA, Florida’s FDBR, Indiana’s ICDPA, Iowa’s ICDPA, Montana’s MCDPA, Oregon’s ODCR, Tennessee’s TIPA, Texas’ TDPSA, and Utah’s UCPA; though this list may expand as new state laws come into effect. This section applies to the personal information we collected from covered residents during the 12 months prior to the effective date of this Privacy Statement, depending on interactions with us.

Collection and Use of Personal Information

(a) Categories of Personal Information We have Collected:

Identifiers such as name, alias, postal address, online identifier (e.g. cookies) and other similar identifiers
Characteristics such as age, gender and other demographic data
Customer Accounts / Commercial information such as the User Profile, records of products or services purchased, obtained, or considered
Online usage information such as Internet and other network activity information, such as, but not limited to, browsing history, search history and information on interactions with the Application
Geolocation data such as country and zip code
Sensory information such as recordings of customer service calls
Inferences derived from personal information such as purchase preferences, interests and characteristics

(b) Categories of Sources of Personal Information that We Collect:

Directly from you. For example, when you create an account, make a purchase, browse our Platform, or use the Application
Directly and indirectly from activity on the Application and/or using the Sprouter services
Social networks (to the extent we introduce social media log-ins in the future)
Service Providers who provide services on our behalf such as those used to fulfill orders, process your payments and requests, verify your information, monitor activity on the Application and/or using the Sprouter services, provide analysis and analytics, maintain databases, administer and monitor emails and marketing, administer and send mobile messages, serve ads on this and other services, and provide consulting services

Categories of Personal Information Disclosed

Category of Personal Information Disclosed for a Business Purpose:

Identifiers
Personal records
Characteristics
Customer Accounts / Commercial information
Online usage information
Geolocation data
Sensory information
Inferences derived from personal information

Categories of Recipients:

Service Providers
Group companies
Governmental authorities and agencies

We do not sell personal information and we do not believe that our sharing of information would qualify as a sale under California law.

For the avoidance of doubt, we also do not sell personal information of individuals under 16 years of age.

General State Privacy Rights

(a) Right to Know

You have the right to request that we disclose to you the following information about personal information we collect from you:

categories of personal information collected
categories of sources of personal information collected
the business or commercial purpose for collecting or selling personal information
the categories of third parties with whom we share personal information
the specific pieces of personal information we have collected about you over the past 12 months

(b) Right to Request Deletion of Personal Information

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You have the right to request the deletion of your personal information collected or maintained by us, subject to certain exceptions permitted by law.

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We do not sell your personal information without your consent to third parties within the scope of the covered laws. You may submit a request to record your preference to opt out by emailing us at support@getsprouter.com.

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(d) Right to Opt-Out of Targeted Advertising

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You have the right to opt-out of advertising based on personal data obtained from your activities over time and across websites not affiliated with Sprouter. However, this does not include activities within our website, Platform, or other services. If you wish to opt-out of targeted advertising you may submit a request to record your preference by emailing us at support@getsprouter.com.

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(e) Right to Non-Discrimination

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Exercising Your State’s Privacy Rights

To exercise your rights, you can contact us:

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By email at support@getsprouter.com

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By visiting this page on our website: https://getsprouter.com/contact/

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You may designate an authorized agent to exercise any of the above privacy rights on your behalf, subject to the agent request requirements under your state’s law.

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We reserve the right to deny requests in certain circumstances, such as where we have a reasonable belief that the request is fraudulent. Please note that your state may provide you the right to appeal to this denial, in which case you may do so by emailing support@getsprouter.com with the subject line “Appeal – [Your State] Privacy Rights Request”.

Do Not Track

Various state laws require us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn’t an industry standard for recognizing or honoring DNT signals, we do not respond to them at this time.

Changes

We reserve the right to change this Additional State-Specific Disclosure listing from time to time. Changes shall become effective on the date they are posted.

CONTACTING US:

Headquarters–
3104 East Camelback Road #852

Phoenix, AZ 85016

Email–

support@getsprouter.com

SUPPORT

Privacy Policy