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Eligible balances may qualify for FDIC pass-through insurance up to $250,000 per depositor, per insured bank, per ownership category. FDIC insurance protects against bank failure only and does not protect against losses from event disputes, refunds, platform issues, or unauthorized transactions.
1. Attendees purchase tickets through your Sprouter event page using supported payment methods.
2. Ticket proceeds are deposited into a secure pending account provided by our bank partner.
3. After your event ends, funds are automatically released to your available balance following a brief hold period.
4. Once available, you can:
• Withdraw to your external bank account
• Spend using your Sprouter Visa® debit card
• Keep funds in your account for future events
This structure protects both organizers and attendees from chargebacks, refunds, and disputes — while ensuring fast, predictable access to your earnings.
Sprouter is a financial technology company, not a bank. Banking services are provided by Wells Fargo Bank, N.A., Member FDIC. The Sprouter Visa® Debit Card is issued by Wells Fargo Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. FDIC insurance applies to eligible balances in the event of bank failure and does not protect against losses from platform outages, event disputes, or unauthorized transactions.
Eligible balances may qualify for FDIC pass-through insurance up to $250,000 per depositor, per insured bank, per ownership category. FDIC insurance protects against bank failure only and does not protect against losses from event disputes, refunds, platform issues, or unauthorized transactions.